Processing Accounts are linked to your bank account(s) and are used for payment processing through Payload. You can have multiple Processing Accounts depending on your number of bank accounts or types of payments being processed.
The Processing Accounts section will display the following information:
- Date: Time the account was created.
- Name: Your customizable naming convention. The name will appear in your reporting and on Payload-generated receipts. How do I change my Processing Account name?
- Funding Account: Your connected bank account that will be used for transaction processing. How do I change my funding account, or bank account, on file?
- Industry: Your business's SIC/MCC category.
- Status:
- Active: Payload has reviewed and approved your application. Your account is live and ready for payment processing.
- Pending: You have submitted your Processing Account Application and its under Payload review.
- Incomplete: A Processing Account was created, but the application has not been submitted.
- Resubmit: You have submitted a Processing Account application but certain information was flagged during Payload's review. Please correct and resubmit.
- Rejected: Payload has rejected your application.
You can create a new Processing Account by selecting Add Processing Account. Please note, new accounts created through this way will take on the pricing and funding parameters that are set at the profile level. If you need different pricing or funding settings, please contact us.